Module 7: Establishing a Culture of Assessment (Commitment)
Establishing a culture of assessment involves four (4) critical components: Commitment, Consistency, Communication, and Connection. The following readings highlight each of the four areas.
Commitment
Establishing commitment across all levels of your institution is vital to establishing a culture of assessment and building capacity to do assessment and begins with the following (Maki, 2010, p. 8):
- Chief Executive Student Affairs Officer
- President/Chancellor/System head
- Board of Trustees’ representatives
- Faculty, including those involved in governance
- Staff from student affairs, support services, and library and information resources
- Campus leaders
- Faculty, administration, staff, and other contributors to student learning
- Undergraduate and graduate students
- Alumni
- Parents
- Employers
- Local community learners
Additionally, to establish commitment new and deepened relationships across campus must be formed. The following relationships characterize a culture of assessment that relies on the assessment of student learning to inform institutional decisions and actions (Maki, 2010):
- Deepen or transform working relationships that already exist
- Cross divisional boundaries and create lasting new partnerships
- Establish an assessment council of members who are committed to assessing their programs and student learning and who are willing to track student learning over time.
- Develop communication structures that transform assessment results into program and institutional-level planning, budgeting, and decision making.
According to Maki (2010) the following are steps to establish commitment at your institution:
- Establish principles of a shared commitment and responsibility
- Identify the value of commitment to assessment
- Involve stakeholders across your institution
- Establish assessment as a core institutional practice that encompasses all of campus
- Invite stakeholders across campus to develop a statement of institutional commitment to assessment, which is linked to the institutional mission and goals.