Getting Help

Need help with something?

We know the online learning experience comes with its own unique set of challenges. If you ever need assistance, we're here to help--just post your question to the "I Need Help!" Discussion Board, or identify your issue below.

I'm getting too many emails.

The Canvas course platform is set to notify you automatically when certain things occur in the course, such as when we post an announcement or when someone replies to your discussion posts. You can change these settings to reduce the number of notifications you receive.

• Change my Notification Settings Links to an external site.
• Recommended Notification Settings

I'm having problems with technology.

• Items are not displaying correctly in the course
• Problems accessing materials you think you should have access to
• Browser compatibility issues
• Are you registered for the course and signed in? Do you see your name on the top of the screen?
• Post your question to the Help Discussion (others might have the same question!)

I'm having problems navigating or participating in the course.

• Questions about course structure or schedule
• Problems interacting in the discussion boards
• Are you registered for the course and signed in? Do you see your name on the top of the screen?
• See the Canvas Guide Links to an external site.
• Post your question to the Help Discussion (others might have the same question!)

I'd like to drop the course.

While we'd be sad to see you go, you can drop the course Links to an external site. at any time.