TEQSA

While TEQSA provides a national approach to higher education regulation, and through the Federal government, is a major stakeholder, there are other stakeholders to consider when exploring the notion of quality in higher education. We will now examine the range of stakeholders in the higher education sector.

Stakeholders are representative groups or individuals that benefit from or contribute to the institution's activities and outcomes. Their level of influence and interaction depends on their interdependency, investment, shared risk and degree of association with institutional activities (Epigeum, 2017).

Table 1. Stakeholders

Stakeholder category

Constitutive groups, communities, clients, stakeholders, etc.

Government entities

State and federal government, governing board, board of trustees, buffer organisations

Administration

President (Vice-Chancellor), senior administrators

Employees

Faculty, administrative staff, support staff

Clientele

Students, parents, service partners, employees

Suppliers

Secondary education providers, alumni, other universities, food purveyors

Competitors

Direct: private and public providers of post-secondary education
Potential: distance providers, new ventures
Substitutes: employer-sponsored training programs

Donors

Individuals

Communities

Neighbours, school systems, social services

Government regulators

Department of Education and Training, TEQSA, ASQA, etc.

Non-government regulators

Foundations, program accrediting bodies, professional associations

Financial intermediaries

Banks, fund managers, analysts

Joint venture

Alliances and consortia, corporate

Source: Reprinted from "Stakeholder analysis of higher education institutions" by I. Marić, 2013, Interdisciplinary Description of Complex Systems, 11(2), p. 222.