Technology Requirements and Getting Help

 

Computers, browsers, and software

To be successful in an online class both you and your students need either a laptop or a desktop computer with the latest web browser versions and reliable internet access (preferably DSL/3G or faster).  

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Supported browsers

Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. (Best Browsers for Canvas Links to an external site.)

Mobile Canvas

Canvas on mobile browsers

Canvas does not officially support mobile browsers (e.g., iOS Safari, Chrome App, Firefox App). However, in some cases, using the mobile browser may provide a better experience than the official app. It is suggested that you try both methods to find which works best for your device and situation.

Canvas iOS and Android apps

Canvas recommends using the Canvas by Instructure app. The app is compatible with the following mobile operating systems, on both tablets and mobile phones:

  • iOS 7.0+
  • Android 4.0+

The app can be downloaded from the Play Store on Android or the App Store on iOS devices. Search for "Canvas by Instructure" and install. 

Getting help

Clicking on the Help icon at the bottom of the left side toolbar is also a great way to find information about Canvas through the Canvas Guides.  

 

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